The app generates a random distinct id when it is installed which is used to track usage. It associates actions made by the user on the app to this distinct id. The actions that are collected include refreshing the news feed, clicking on a specific article, looking up a Chinese word dictionary entry, translating a phrase or looking up the description of a news source. Metadata associated with the actions are also collected. For example, the action of clicking on a specific article will also result in the url, language and tags of the article being collected.
The app might present various survey questions to the user on different occasions. All such prompts are optional and the user can choose not to answer.
How do we collect dataUser actions are collected automatically when the user interacts with the app, for example when the news feed is refreshed or when an article is clicked on.
Survey questions are presented to the user as pop ups.
How do we use the dataWe use the data to understand how users are using our product. For example, are users reading more Chinese or English articles? This allows us to improve our product in a data-driven manner.
Third party servicesWe use Mixpanel to analyze the user action data. Their privacy policy can be found here. They are a widely used user analytics service. They provide equal protection of user data as stated in this privacy policy.
How long do we store user dataThe distinct id that is generated when the app is installed is persisted in the local device storage until the user uninstalls the app. The user actions that are collected are stored for 5 years by Mixpanel.
How can users revoke their consent to our use of their dataUsers should email support@ricci.sg with their request.
How can users request that we delete their dataUsers should email support@ricci.sg with their request.